YardGuild

Contact

How to reach us

Email is the canonical channel — we don't run a phone line yet (a small team keeps the price flat). We respond same business day on AEST hours; outside those, next business day.

General + sales

Same business day (AEST hours)

Pricing, comparisons, feature questions, free-trial setup help.

hello@yardguild.com

Billing

1 business day

Invoices, PayPal subscription queries, refund requests.

billing@yardguild.com

Privacy / data requests

30 days (regulator-bounded)

Access, export, deletion of your data. Required by GDPR (UK/IE), CCPA (US-CA), Privacy Act (AU), and provincial CA law.

privacy@yardguild.com

Security

Acknowledged within 1 business day

Coordinated disclosure. Please don't post the issue publicly — we'll credit you in the fix notes.

security@yardguild.com

Postal address

YardGuild
Sydney, NSW, Australia
(Postal address available on request via hello@yardguild.com.)