How it works
Signup to your first checked-back rental in under an hour.
Six steps. No demo call, no consultant, no annual contract. The real flow, with the time each step actually takes.
Sign up + pick your country and vertical
Email + password through Cognito. We auto-detect your region from your email TLD (.com.au → ap-southeast-2, .co.nz → ap-southeast-6, .co.uk → eu-west-2, etc.) so your data stays in the country your customers are in. No credit card. The 30-day trial starts on signup.
- Email-only signup — no credit card, no contract, no demo call
- Region auto-pinned (AU Sydney / NZ Auckland / UK London / IE Dublin / CA Montréal / US Virginia)
- Pick from 3 verticals: tools / party / ski. Each one seeds different starter inventory.
- Tenant gets a UUID injected at signup time (custom:tenantId) — your records are isolated by construction
Seed 100+ starter assets in one click
Pick your vertical → we pre-load the right starter library. Tools yard gets 55 templates (jackhammer, mini-excavator, scaffold tower, MIG welder, trash pump, the lot). Party yard gets 42 (jumping castle / bouncy castle / bounce house — vernacular matches your country, marquees, dance floor tiles, glassware, lighting rigs). Ski yard gets 24 (boot-size matrix, snowboards, AT touring kits, avalanche packs). Everything's localised to your country: name ("jumping castle" AU vs "bouncy castle" NZ/UK vs "bounce house" US), price in your currency, bond amount tuned to your market.
- Tick / untick items you don't stock before they're created
- Edit names, daily rates, bond amounts, and quantities individually after
- Size-matrix items (ski boots 22.0–31.0 Mondopoint, marquees 3×3 through 9×6m) auto-expand to one record per size
- Every category has a default Unsplash photo — replace with your own gear photo when you have time
Take your first contract
Counter UI on desktop or tablet. Search by name or size code, add to a contract, capture renter name + email + phone, generate a magic link that texts/emails the renter their waiver. They sign on their own phone before you've finished pulling the gear — ESIGN + UETA compliant for the US, ACL-aware for AU, CCLA-2017-aware for NZ, GDPR-aware for UK/IE, PIPEDA-aware for Canada.
- Keyboard + barcode scanner friendly — built for the 9am queue
- Magic-link to renter phone for waiver — no paper, no tablet pass-around
- Tax-invoice format generated in your country's official format (AU ATO >$82.50 with ABN, NZ IRD, UK HMRC VAT, IE Revenue, CA GST/HST/PST/QST, US sales tax)
- If a renter returns and you've got their record, the next contract auto-fills their details
Hand over the kit + record the bond
You take the bond at hand-over however your shop already does — cash, EFTPOS, Square, your card terminal, your own PayPal Business, Stripe, Moneris. We don't process the payment; we record the bond on the contract with the payment method, reference number, ID sighted (driver's licence number or passport), and any photos of the gear's pre-rental condition. The money flow stays with your processor. The records stay with us.
- Payment method dropdown: cash / EFTPOS / Square / card terminal / your PayPal / your Stripe / other
- Reference field (auth code, transaction ID, receipt number — whatever your processor gives you)
- ID-sighted: type (driver's licence / passport / national ID) + last-4 digits, never the full number
- Photos via owner mobile PWA camera — attached to the contract for audit trail
Check it back in — released, captured, or partial
Owner pulls up the contract on their phone (PWA installs to home screen — no App Store review delay). Barcode scan or asset search to confirm what's coming back. Snap condition photos via the camera. Three outcomes: released (clean — bond goes back the way it came), captured (damage — you take the bond money via your processor, our system records the reason), partial-captured (a chip on the topsheet, lost remote, etc. — you take part of the bond, the reason and the difference go on the record).
- Owner mobile PWA — install to phone home screen, works offline, ships updates instantly (no iOS / Android review)
- Camera + BarcodeDetector for scanning + condition photos
- Reason field captures damage description in your words — quotable in any dispute
- Audit trail: every state change (released / captured / partial) logged with timestamp + user + photos forever
See your reports + month-end CSV
9-card dashboard on /counter/reports/: today's overdue board, cash flow by day, asset utilisation, top renters, damage rate per category, seasonal trends, bond aging, waiver compliance audit, and revenue per asset. Tax export gives you a CSV in your country's accounting format — ATO BAS for AU, IRD for NZ, HMRC for UK, Revenue for IE, CRA for Canada, IRS-friendly for US — drop it straight into Xero / MYOB / QuickBooks at month-end.
- Daily 5pm overdue email to the owner (every tier)
- Daily 8am due-back SMS to the operator (Multi-yard tier and up)
- Weekly Monday-morning summary email — week's revenue, top items, bond aging
- Waiver compliance audit — every rental cross-referenced with a signed waiver record
What happens at day 30?
Two things: nothing automatic, and a friendly reminder a few days before. We don't take a credit card at signup, so there's nothing to charge you for if you decide not to continue. To carry on, you go to /pricing/ and pick a tier — Solo ($79), Counter ($199), Multi-yard ($299), or Pro ($379) AUD per month. PayPal Subscriptions handles the billing. Your data stays where it is — no migration on tier change.
- Cancel any time, month-to-month, no contract
- Upgrade or downgrade tier with one click — pro-rated for the month
- Export everything as CSV (or pull it via the Pro API) — no lock-in
What we don't do (so you don't buy expecting it)
- We don't process renter payments.Bonds and rental fees go through your existing processor — cash, EFTPOS, Square, your card terminal, your own PayPal Business, Stripe, Moneris. We log what was taken, by what method, with what reference. The money never sits with us. If you need bundled payment processing, Point of Rental or Booqable will sell you one; we won't.
- We don't do enterprise dispatch / route optimization.For a 5-truck heavy-equipment fleet doing 80 daily drops with dynamic re-routing, Point of Rental Elite is engineered for that. We're for 1-3 yard owner-operators whose dispatch is "load the truck, drive over, drop it off".
- We don't do crew scheduling.If you're running AV/events with crew call sheets, day rates by role, and per-event scheduling, Rentman is built for that and we're not.
- We don't have native RFID.Owner PWA uses the browser's BarcodeDetector API for barcode + QR. Native RFID with antenna hardware is on the roadmap, ordered by demand.
See the flow on your own yard
30-day trial, no credit card. Seed your starter inventory in a click, take a contract, see if it does what we say it does.